For providers

Run your whole caseload from one place

Give your admins and managers a live view of every case and every facilitator — with the compliance, reporting and privacy an accredited restorative justice organisation needs.

Sound familiar?

  • Cases tracked across spreadsheets, an Asana board, and people's heads
  • No way to check PC minimums are met before a conference is booked
  • Ministry counts assembled by hand from each facilitator's diary
  • Victim & offender PII sitting unencrypted in shared drives

Tūhono replaces all of it with one system of record.

One shared pipeline

Every case, every stage, at a glance

Referral
First Contact
PC
Conference
Report
Complete

Oversight without chasing

See which cases are at pre-conference, ready for conference, or overdue — and which facilitator holds each — without sending a single “where's this at?” message.

Conference readiness

PC minimums are counted per participant (1 for standard, 2 for SV/FV) and checked — alongside agreement and risk sign-off — before a case moves to Conference. A warning, never a hard block.

Sign-off alerts

When a facilitator files the report and attaches the invoice, your admins are notified in-app and by email. No more informal hand-offs.

Assign & co-facilitate

Assign facilitators to cases; they each log their own work and see only what they're assigned to. One shared contact directory — change a phone number once.

Ministry reporting, opt-in

Contribute aggregate counts — conferences, pre-conferences, communications by pre/post-sentence — for Ministry reporting. Counts only; no PII ever leaves your provider.

Configured to your process

Require the full time-and-mileage diary, or just a PC form — Tūhono flexes to how your organisation actually runs.

Privacy you can stand behind

A Privacy Act 2020 posture, built in

Your victim and offender data is encrypted at rest with a key unique to your organisation, hosted in Sydney, backed up daily, and recoverable for 30 days — with a full audit trail of who changed what.

Encrypted per provider

AES-256-GCM, keys held in Vault outside the database.

Isolated by RLS

Facilitators see only their assigned cases — enforced in the DB.

Audit & recovery

Every change logged; deletes recoverable for 30 days.

Hosted in Sydney

In-region data with daily point-in-time backups.

Bring your provider onto Tūhono

Free while we're in early access. Set up in minutes, invite your team, and import your cases.

A facilitator? See Tūhono for facilitators