Features
Everything to run a case, nothing you don't need
Tūhono mirrors how restorative justice actually works in Aotearoa — from the moment a referral lands to the final report.
Core
Case management, the way RJ runs
Load referrals and set case type and category; the whole team moves the case along a shared pipeline and keeps everyone in the loop.
Referrals & cases
Capture case type (pre/post-sentence) and category (standard or SV/FV), attach the referral, and work the six-stage board.
Pre-conference tracking
Numbered PCs per participant, no-show flags, and warn-only minimums (1 for standard, 2 for SV/FV) — guidance, never a hard block.
Conference readiness
Before a case moves to Conference, see the checks in one view — PC minimums, both parties agreed, and facilitator sign-off.
Participants & contacts
Victims, offenders and support people, plus a per-provider shared contact directory — edit once, update everywhere.
Co-facilitation
Assign several facilitators to one case; each logs their own activities, restricted by row-level security to their cases.
Completion & alerts
When the report and invoice are in and the case hits Complete, admins get an in-app and email alert to sign off.
The heart of the system
The facilitator activity log
Every activity logged in one place — pre-conferences, conferences, report writing, prison visits, training and admin. Dates, start/finish times, total hours, mileage and itemised expenses, even for non-case work.
- Time + mileage per activity — the basis for invoicing
- In-person, phone, office visit, email, AVL and remote modes
- Monthly summaries per facilitator, ready to invoice
Time tracking
Start/finish times roll up to total hours automatically.
Mileage & expenses
Capture km and itemised expenses with encrypted receipts.
Monthly summaries
Hours and mileage totalled per facilitator, per month.
Per-provider config
Require the full diary or just a PC form — your call.
Trust & control
Safe, accountable, and yours
Encrypted per provider
Sensitive data is encrypted at rest with each provider's own key, hosted in Sydney.
Audit & 30-day recovery
Every change is logged with who and when; deleted items are recoverable for 30 days.
Ministry reporting
Opt in to contribute aggregate counts for Ministry reporting — counts only, no PII.
Ready to bring your cases into Tūhono?
Free during early access — set up in minutes.